Meet the experts behind our trusted roofing company
At Ken Smith Roofing, our experienced team brings decades of roofing expertise to homes and businesses across Newcastle. As a reliable roofing company, we offer new roofs, repairs, and supplies - plus free, same day, no-obligation quotes for every project.
Call us now to book our customer focused roofing services.
Fully qualified, reliable roofers
At Ken Smith Roofing, our team is fully trained, fully insured, professional and committed to the highest standards of workmanship. Friendly and approachable, we’re always happy to help—whether you need support with any advice on fascias, soffits, roof repairs, new roof installations, or anything in between. We're proud to be a roofing company you can rely on for expert advice and quality service. Learn more about our team below.
Foreman - Thomas Thurgood
Thomas has worked For Ken Smith Roofing Ltd for over 4 years, working his way up to the role of Foreman. With years of hands-on experience in the roofing industry, Thomas is responsible for supervising and managing roofing projects from start to finish. His expertise in both residential and commercial roofing ensures that each project is executed with precision, safety, and efficiency. Thomas oversees the entire roofing crew, making sure everyone is on task and that all aspects of the job meet quality standards.
Ken Smith - Director
As Director for 20+ years, Ken is responsible for setting long-term goals for the company and ensuring the company stays aligned with its promise to provide high-quality roofing services. He makes sure that both the day-to-day operations and long-term projects are running smoothly. Ken prioritises building and maintaining long-term relationships with both existing and potential customers by consistently delivering high-quality services and maintaining a strong reputation.
Danielle Palmer - Admin Assistant Manager
Danielle works in our office part-time and handles customer enquiries. With over 10 years working in the industry she has bags of knowledge and is always on hand to answer any questions. Her friendly and professional communication style creates a welcoming atmosphere for clients, helping to maintain the company’s strong reputation for customer service.
Jessica Strong - Admin Manager
Jessica plays a key role in planning and coordinating office workflows, helping the company achieve its longterm goals. She works closely with the management team and helps train new staff members, provides guidance to ensure that best practices are followed, and implements ongoing training programs to enhance the team's skills. Beyond day-to-day tasks, Jessica ensures that project paperwork, from initial quotes to final billing, is processed seamlessly. Her involvement in overseeing the flow of project documentation ensures that deadlines are met.
Phillip Stanger - Trade Counter Manager
Phillip Stanger is the Trade Counter Manager at Ken Smith Roofing Ltd, where he plays a vital role in managing the trade counter operations, ensuring that both customers and the roofing team have the materials, tools, and resources they need to complete projects successfully. With his expertise in the roofing industry and strong organisational skills, Phillip ensures that all aspects of the trade counter are efficiently managed and fully stocked.
Susan Smith - Part-time Assistant
As a part-time assistant, Susan provides essential administrative support to the team. She helps with organising and maintaining office files, processing paperwork, and ensuring that documents are stored and accessible for easy reference. Susan also assists in ensuring the office environment is well-maintained. This could include keeping the office tidy, organising workspaces, and ensuring a clean and efficient work environment for the team.
Need roofing advice or ready for a free quote?
Give our friendly team a call today. We’re here to help with all your roofing needs, big or small!
